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The Vermont Country Store has the following Customer Bill Of Rights:

  • To expect polite, courteous service.
  • To be the top priority of the moment.
  • To expect all salespeople to know about their merchandise.
  • To complain about any shortcomings in merchandise, service or delivery.
  • To compliment superior quality of service and merchandise.
  • To expect The Vermont Country Store to stand behind its merchandise.
  • To expect any adjustments in merchandise to be made in the most convenient manner.
  • To expect accurate and efficient record keeping, despite the computer or other problems.
  • 100% guaranteed satisfaction. VermontCountryStore.com will exchange any item or refund your money, without hassle or fuss.







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